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Need technical assistance with our products?  Fill out a quick form to submit a support ticket and get a quick resolution.

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Help Topics

Find answers to common questions and best practices for product installation, configuration, and fine tuning.

  • Installation & Deployment
  • Upgrading
  • Migrating Hardware
  • Understanding Event Correlation
  • Building Reports
  • Database Strategies
  • Maintenance

User Guides

Comprehensive help files for getting the most out of your ELM Enterprise Manager deployment.

  • Web-based version
  • PDF printer friendly

System Requirements

Explore the different components of ELM Enterprise Manager and the various operating systems and databases supported

  • ELM Server
  • ELM Agents
  • ELM Database

Release Notes

See what’s included in the latest version of ELM Enterprise Manager and a history of previously released builds.

  • New Features
  • Updates & Fixes
  • Known Issues
  • Supported Upgrade Paths

Legacy Product Archive

Access past versions of ELM Enterprise Manager and documentation to support upgrade paths, existing installations and government approved versions.

  • Downloads
  • Release Notes
  • System Requirements
  • Help Files
  • Supporting Materials