Pricing Options

Our pricing model is designed to be flexible and efficient for your monitoring needs.  It is important to understand a few key terms we use in our naming and terminology:

Class 1 = for Windows® Server Operating Systems

Class 2 = For Windows® Desktop Operating Systems or Network/Linux/UNIX Devices

There are five (5) different packaged “sets” of monitoring features within ELM.  We refer to these as Licenses.  Different licenses can be mixed and matched within a single deployment of ELM.  While this is not as common as utilizing a single license type across your network it is a cost effective option.

Example

Your Small/Medium Office Monitoring Needs: 

  • 1 Email Server – Core license to collect performance data and collect logs
  • 2 File Servers – Event licenses for object access event log collection
  • 1 Domain Controller/DHCP server – System license to collect security logs and read dhcp .log files
  • 1 SQL Server – Core license for performance data, SQL performance, and event logs
  • 2 Application Servers – Core licenses to collect performance data and logs
  • 10 Workstations – Event licenses to collect logs per compliance requirements
  • 3 Linux Machines – Network licenses to collect SNMP and Syslog messages
  • 1 Firewall – Network license to collect Syslog messages

That’s what we mean by flexibility!

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Purchase Price

Our pricing model is based on volume discounts starting as low as 25 systems.  Pricing includes support and maintenance for the first 90 days.

Type
Servers
(Class 1)
$465 Base
$423 Tier 1
$381 Tier 2
$349 Tier 3
$316 Tier 4
$288 Tier 5
$360 Base
$328 Tier 1
$295 Tier 2
$270 Tier 3
$245 Tier 4
$223 Tier 5
$360 Base
$328 Tier 1
$295 Tier 2
$270 Tier 3
$245 Tier 4
$223 Tier 5
$155 Base
$141 Tier 1
$127 Tier 2
$116 Tier 3
$105 Tier 4
$96 Tier 5
$75 Base
$56 Tier 1
$43 Tier 2
$26 Tier 3


Workstations/Devices
(Class 2)
$90 Base
$68 Tier 1
$51 Tier 2
$32 Tier 3
$80 Base
$60 Tier 1
$46 Tier 2
$28 Tier 3
$80 Base
$60 Tier 1
$46 Tier 2
$28 Tier 3
$50 Base
$38 Tier 1
$29 Tier 2
$18 Tier 3
$75 Base
$56 Tier 1
$43 Tier 2
$26 Tier 3

Subscription Pricing Model

Our subscription pricing is designed to be a scalable and budget friendly alternative to purchasing ELM Enterprise Manager.  Prices listed are per system / per month.  Subscriptions can be monthly, quarterly, or annually.  For monthly subscriptions an internet connection is required.  Also highly recommended for quarterly or annual subscriptions to avoid disruption of service or data loss.

Type
Servers
(Class 1)
$15.50/mo $12.00/mo  $12.00/mo $5.17/mo $2.50/mo
Workstations/Devices
(Class 2)
$3.00/mo $2.67/mo $2.67/mo $1.67/mo $2.50/mo

Hot Standby Server Pricing

These prices are for an architecture where some or all systems being monitored can swing over and report to a standby server should the primary become unavailable.  Standby licenses only operate in conjunction with purchased licenses and are not available on a subscription basis.

Type
Servers
(Class 1)
$93 $72 $72 $31
Workstations/Devices
Class 2)
$18 $16 $16 $10 $15

Purchase Price – Class 1

Our pricing model is based on volume discounts starting as low as 25 systems.  Pricing includes support and maintenance for the first 90 days.

Server Licenses Price Levels
$465 Base
$423 Tier 1
$381 Tier 2
$349 Tier 3
$316 Tier 4
$288 Tier 5
$360 Base
$328 Tier 1
$295 Tier 2
$270 Tier 3
$245 Tier 4
$223 Tier 5
$360 Base
$328 Tier 1
$295 Tier 2
$270 Tier 3
$245 Tier 4
$223 Tier 5
$155 Base
$141 Tier 1
$127 Tier 2
$116 Tier 3
$105 Tier 4
$96 Tier 5
$75 Base
$56 Tier 1
$43 Tier 2
$26 Tier 3

Purchase Price – Class 2

Workstation/Device Licenses Price Levels
$90 Base
$68 Tier 1
$51 Tier 2
$32 Tier 3
$80 Base
$60 Tier 1
$46 Tier 2
$28 Tier 3
$80 Base
$60 Tier 1
$46 Tier 2
$28 Tier 3
$50 Base
$38 Tier 1
$29 Tier 2
$18 Tier 3
$75 Base
$56 Tier 1
$43 Tier 2
$26 Tier 3

Subscription Pricing Option

Our subscription pricing is designed to be a scalable and budget friendly alternative to purchasing ELM Enterprise Manager.  Prices listed are per system / per month.  Subscriptions can be monthly, quarterly, or annually.  Volume discounts do not apply to subscription pricing.

Licenses Monthly
Servers: $15.50/mo
Workstations/Devices: $3.00/mo
Servers: $12.00/mo
Workstations/Devices: $2.67/mo
Servers: $12.00/mo
Workstations/Devices: $2.67/mo
Servers: $5.17/mo
Workstations/Devices: $1.67/mo
Servers/Workstations/Devices: $2.50/mo

Hot Standby Server Option

These prices are for an architecture where some or all systems being monitored can swing over and report to a standby server should the primary become unavailable.  Standby licenses only operate in conjunction with purchased licenses and are not available on a subscription basis.

Licenses Purchase Price
Servers: $93.00
Workstations/Devices: $18.00
Servers: $72.00
Workstations/Devices: $16.00
Servers: $72.00
Workstations/Devices: $16.00
Servers: $31.00
Workstations/Devices: $10.00
Servers/Workstations/Devices: $15.00

Pricing FAQ

Yes – the first 90 days of support and maintenance is included with purchased licenses for new customers.  Thereafter support is billed at 20% of the current market value of licenses owned.  Support for additional products added to your initial license will be prorated based on your renewal date.

Subscription based pricing includes support and maintenance as long as the subscription is current.

Yes, in most cases we’d be happy to extend your evaluation of ELM Enterprise Manager beyond the 30-day trial period.  Contact our support department for details on how to get an extension.

We work with many customers who maintain sealed environments.  By request TNT Software can send an activation key file for those environments where this is a requirement for lack of internet connection.

Yes.  You can add any number of licenses for servers, workstations or network devices at any time.  We will prorate your support and maintenance based on your renewal date and automatically apply any applicable volume discounts you qualify for.  Subscriptions can be added to at any time as well and will adjust accordingly on the monthly, quarterly or annual billing.

Class 1 licenses are designated for Server Operating systems.  These are typically the critical operational life blood of any business environment, therefore they are more complex and have more monitoring requirements.

Class 2 licenses are designated for Desktop Operating systems and Network/Linux/UNIX devices.  These typically are a lower volume of security data and priced accordingly.

Class 1 licenses can run on a Server or Desktop/Device environment.  Class 2 licenses will only function in a Desktop/Device environment.

We can accept many forms of payment including:

  • Company Check
  • Credit Card
  • ACH Transfer
  • Wire Transfer

All prices are quoted in US Dollars.  Taxes are charged where applicable for customers based in Washington and Pennsylvania in accordance with local sales and use tax laws.

Our volume pricing tiers or levels differ for Servers or Workstations/Devices as follows:

Class 1 – Servers Class 2 – Workstations / Devices
25-49 50-99
50-99 100-199
100-199 200+
200-399
400+

The more licenses you purchase, the lower the cost per system.

*Volume discounts do not apply to subscription pricing.

The easiest way to find your ELM license information for your maintenance renewal date is to open the ELM Console, right-click the ELM Server name, and select Properties.

Here you will find additional product information including the version number, license identifier, order number, install date as well the number of licenses available and how many are currently in use.

This is also were you will activate the product when you perform an upgrade to newer versions.

No but we strongly recommend it.  Having a support and maintenance agreement in place will give you access to skilled product engineers and system administrators who will help you get the most out of the product and troubleshoot any problems that may arise.

You also receive access to bug fixes and future upgrades as they become available as well as access to a library of How-To resources.  The majority of our clients opt to renew their support and maintenance contract each year.

Yes – you can update to the latest version of ELM at a discounted upgrade price even if you are not on a Support and Maintenance contract.   Just submit a quote request detailing your current license and site id with the numbers of each type of license you plan to upgrade – Class 1 or Class 2 of:

  • System
  • Log
  • Core
  • Event
  • Network (class 1 only)