Emergency 911 Call Center System Monitoring

Centralized Monitoring for Public Safety and Emergency Services Operations

Public Safety Answering Points (PSAPs) across the country face continual challenges for reliability, scalability, and adapting to new technologies and standards.  Some of the largest emergency management solutions providers across the US and Canada integrate ELM Enterprise Manager as a key component of their public safety solutions for remote monitoring to support 24/7/365 services.

Over 3,600 PSAPs Rely on ELM

The FCC reports approximately 8,700 active PSAPs in their national registry. ELM Enterprise Manager is installed and supporting over 3,600 PSAPs nationwide. That equates to over 40% of the emergency call center operations across the United States relying on ELM to support their first responder emergency services.

ELM provides real-time monitoring, alerting and notifications for the suite of emergency service solutions that authorities and first responders rely on daily to support their operations such as:

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