TNT Software event log monitoring solutions

Product Support


• Windows Server 2008
     Security Events
• ELM User &
     Admin Guides

• Add to License
• Renew Premier Support
• Download Required
     Software

Contacting a Product Support Engineer - Please include your Software License Serial Number when requesting support.

Office Hours

8:00 AM to 5:00PM Pacific Time
Monday through Friday

Voice (360) 546-0878
Fax: (360) 546-5017

Product Support Policies & Procedures


Submit a request for support through the web site.

Send a request for support through email.

If you have found a bug, please report it here.

If a Support Engineer is not available to take your call please leave a message stating your name, your telephone number, and a brief description of the problem.

Premier Support is free during the first 30 days after purchase.

Premier Support (8-5 Monday though Friday) is available to all customers through an annual contract.
Please contact a sales representative for pricing and information.

Gold Support (24x7x365) is available to partners and select customers through an annual contract.
Please contact a sales representative for pricing and information.

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