TNT Software event log monitoring solutions

What's New?

ELM products

ELM Environmental Monitoring

Environmental monitoring is critically important to business enterprises. The computer and network equipment room must operate within a specific range of environmental conditions. If conditions exceed that range, unpredictable and potentially catastrophic results such as system failure, application failure, or network problems, can occur. The most common cause of environmental problems in the equipment room is air conditioning failure leading to high temperatures, humidity problems, gas leakage and water leakage. The costs of such catastrophic events are interrupted business and dissatisfied customers.

Using ELM Enterprise Manager's ability to receive SNMP traps as events or using the SNMP Monitor, environmental sensor devices may be installed in a facility and ELM Enterprise Manager sends alerts and notification in real time when environmental factors exceed tolerance.

The choice of receiving traps or using the SNMP Monitor depends upon the individual company policies and procedures. Using the trap-receiving technique, the responsible staff is immediately notified when a sensor exceeds its tolerance. Using the SNMP Monitor, the device is checked by ELM Enterprise Manager on a scheduled basis. Both can be used at the same time, providing peace of mind../...

Read the rest of this White Paper for details.

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New in ELM 4.0

ELM Advisor appears as a desktop notification, much like an instant message or anti-virus icon. It displays the real-time status on your systems monitored by ELM. The ELM Advisor notification is set up through the ELM Console Notification container and can be configured to send messages to one or more Windows desktops where the ELM Advisor is running. ELM Advisor gives the user a choice of five responses for each event type:
  • Popup Balloon
  • Play a Sound File
  • Read the message using Microsoft's Text-to-Speech SDK
  • Beep
  • Do Nothing

The ELM Advisor desktop notification also displays a list of messages received via the ELM Advisor notification method. Messages can be marked as read, or they can be deleted. Suggested Use: these messages can be used as a to-do list of issues which need attention.

At a Glance Views are displayed in the ELM Console when you select one of the following objects:
  • The ELM Server
  • An Agent
  • Outages
  • Inventory
  • System Information

These views are summaries of current status information, each within a specific context. For example, when the ELM Server is selected, you see information about application outages across all monitored systems. If the Outages container is selected below an Agent, then application outages for just this Agent are displayed.

At the ELM Server level, database details are summarized. If database failover has occurred, then the ELM primary database is highlighted in red.

Filter-based data pruning allows the deletion and archiving of data selected by user defined filter criteria. The ELM Database Wizard gives you the option of creating an archive database, as well as the ability to add filters for Alerts or Events. Multiple Filters can be configured at one time and have the following features:
  • Common Event Filter Criteria
  • Retain Time Period for Each Filter
  • Optional Archiving
  • Independent Archive and Event Filter Lists
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Using the Event Filter Criteria dialog, filters can be used to selectively archive specific records before pruning, or they can prune matching records without archiving. Pruning will help keep the primary ELM database small and responsive, and will speed intervention by enabling quick investigation through an uncluttered View.

A Reorganized ELM Console logically groups ELM functions into Monitoring, Notification, and Results. These three functional areas contain the following ELM objects:
  • Data collection via Agents and Monitor Items
  • Real-time alerts via Filters, Notification Rules, and Notification Methods
  • Trend analysis via Views and Reports

We have also built enhancements that streamline the setup and configuration of ELM.

Category-based Monitor Items allow you to set up custom Categories for Agents. These categories can be named to suit your organization. For example:
  • Functional - Service Agents, Virtual Agents, and IP Virtual Agents
  • Geographical - Northeast, Southeast, and West
  • Organizational - Security, Sysadmin, and Network
  • Operational - Database, Web, and E-mail

Monitor Items are then assigned to these Categories independent of Agents. When an Agent is added to or removed from a Category, the Monitor Items for the Category are automatically assigned to or unassigned from the Agent.

Notification Wizard streamlines the configuration of Notification Rules by combining the output of Monitor Items with appropriately configured Event Filters. Starting from the selected Monitor Item, ELM knows what events can be created by this Item, uses this knowledge to create an appropriate Filter, and then assigns the Filter to a new Notification Rule. For example, the Ping Monitor will create an error event ID 5506. The Notification Wizard understands this, and automatically configures an appropriate Filter.

Agent Updates via the Socket allow updates to the TNT Agent binaries through the Agent listening port. Once installed, Service Agent version updates can all be performed from the ELM Console. This enhances security and convenience by eliminating the requirement for RPC communications when updating the Agent. As in past versions of ELM, Agent Configuration Updates will continue to use this same socket connection.

Innovative Database Management technology from TNT Software makes more efficient use of the Microsoft SQL database engine used by Microsoft SQL and MSDE, significantly reducing the I/O required. Database Failover provides fault-tolerant, continuous collection of monitored system information. Filter-based archiving and pruning tools are provided with EEM to efficiently manage critical data and storage costs.

SNMP MIB Parser enhances SNMP usability by providing a MIB files browser and a tree for walking the MIB namespace. The information provided by the MIB file adds to the namespace provided by the Windows SNMP service and helps to give a more complete view of the SNMP environment. If the MIB file contains SNMP trap information, it can be expanded through the SNMP Monitor.

Integrated ASP.NET Reporting uses the latest dynamic web application technology from Microsoft. The ELM Reports Manager has been integrated into the ELM Console and takes advantage of ASP.NET compiled web forms. The reports are integrated back into ELM data collection and can assign the appropriate Monitor Items required by the report.To the top