Notification and Corrective Action

ELM includes a rich, robust Notification Engine that enables you to customize notification and corrective action to suit your organizational needs. You can have separate notification methods for different events, or a single notification method for all similar events. For example, you could have one method that describes how to notify a database administrator about important database related events, and another method for notifying a security administrator about important security related events. You could have yet another method that notifies all Help Desk technicians when a critical server is down.

Notification Methods pass the full event information to the notification engine, which then forwards that information according to the methods selected. You may completely customize the message sent via the Notification Method. This is important when there are restrictions on message length, as in the case of a mobile pager.

ELM includes many notification methods. One notification method is specifically designed to run scripts, batch files, or customer written programs. The Command Script Notification Method empowers you to take corrective action within a notification rule or when the monitor detects the proper condition.