100% Developed & Supported in the state of Washington, U.S.A.
November 6, 2007 - Volume 2, Number 12- In this Issue -
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"We absolutely love ELM and always enjoy calling your Tech Support - the few times we have to. They are always friendly and knowledgeable. I love that they are willing to stay on the phone as long as necessary to get the job done."
Matt Wilson
Austin Community College
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ELM Enterprise Manager 5.0 WebEx Demonstration Scheduled for November 8, 2007
Would you like to know more about the monitoring and management ELM can provide your organization? Would you and/or your team benefit from a LIVE demonstration of ELM Enterprise Manager? Then you're in luck! TNT Software will be giving a live demonstration of ELM Enterprise Manager this week!
Demonstration Details
What: ELM Enterprise Manager 5.0 Introduction and Overview
When: Tuesday, November 8, 2007, 8:00 am, Pacific Daylight Time
Where: Live WebEx Webinar Demonstration - Open Invite
Duration: 1 hourAreas we will cover
Monitoring
- Deploying Agents - Virtual & Service Agents for agentless and agent based monitoring
- Setting up Monitor Items - Collectors, Alarms and Monitors
- Creating Agent Categories - apply common monitoring across groups of servers
Notifications
- Filters - the "criteria" for all notifications
- Notification Methods - Email, Scripting, Pager, Desktop Pop-up, SNMP, Syslog and more
- Rules - the "connector" between Filters and Notification Methods
Results
- Alerts: open and closed status (Agent color coding: Red, Yellow)
- Event Views: default and customization options - include filters, exclude filters and custom date and time range settings
- Reports: ELM Editor (custom reporting engine) ELM Publisher (preconfigured reporting engine)
How do I attend?
Register by using this link: https://tntsoftware.webex.com/tntsoftware/j.php?ED=95253712&RG=1&UID=55403812
-Or-
Request a formal meeting invitation by emailing: sales@tntsoftware.com
The subject line should read: ELM 5.0 WebEx Invite 11/8
ELM Log Manager – Special Promotion Through December 31, 2007
Now through the end of December you can purchase ELM Log Manager 5.0 Server Agents for 25% off list price! TNT Software is extending this special offer to both our new and existing clients for all orders quoted and placed between October 1 and December 31, 2007. Been waiting to add on? Having trouble getting the budget approved? Now is the time to make your move!
Promotion Details
- 25% off Server Agent list price – quantity discounts still apply
- ELM Log Manager Version 5.0 Server Agents only
- Offer available to both new and existing customers
- All orders quoted after October 1, 2007 and purchased by December 31, 2007
Contact our sales staff today! http://www.tntsoftware.com/elmspecial
The "ELM 411" - Creation of an ELM Editor Custom Report from an Event View
Quite often we take calls from users who have developed event views they would now like to turn into reports. ELM Version 5.0 makes creation of a custom report from an event view very quick and easy. The following steps will guide you through the process:
- In the ELM Console expand the Results container.
- Navigate to Event Views.
- Choose an Event View and using Include and Exclude Filters as well as custom date and time ranges you can create a view of the custom data you would ultimately like as a custom report.
- Select the Event View and drag-and-drop the view from the Event Views container down to the Reports container, specifically the ELM Editor Reports container. The Event View will retain the name as it appeared in the Event Views container – to customize the name simply right click and choose Rename.
That is it! You now have a custom report!
Two Options for further ELM Editor report customization:
- When reporting on Security Events the event descriptions are typically quite lengthy and changing the properties of the report from a Row Grid to a Summary Grid is a Best Practice recommendation.
- All ELM Editor Reports can be scheduled to be output four different ways: Once, Daily, Weekly or Monthly. All reports have flexible output options that include Email, File and Database. To create a schedule and output for your new report simply right click on the report and choose “schedule” and the wizard will guide you through all of the flexible output steps.
Get a Sneak Peek the ELM Command Center Prototype!
On Tuesday, November 13 we will be conducting a special webinar demonstration of the ELM Command Center Prototype. This presentation will give our valued customers and colleagues a sneak peek at the new user interface as well as other enhancements in development. Following the demonstration we will conduct a Q&A session where attendees will have an opportunity to provide input and feedback directly to our product management and development teams on the future direction of our products. Plus we’ll have a free gift for the first 50 people who sign up and attend. Keep an eye on your Inbox for the invitation this week!
ELM 3.1 Sunset Date Set for July 1, 2008
Officially released on April 15, 2004, ELM Enterprise Manager 3.1, ELM Log Manager 3.1 and ELM 3.1 Performance Manager 3.1 have supported hundreds of clients who manage thousands of systems worldwide. Product enhancements and upgrades have provided these users great value and most have already migrated to either ELM 4.0 or ELM 5.0. As a result, we are announcing the termination of commercial and technical support of all three ELM 3.1 products effective July 1, 2008 in accordance with our product lifecycle policy. The upgrade license is available free of charge for all users with current Premier Support.
Not Strictly Business
All In Good Fun
When the office printer's output pages began to fade even with a new toner cartridge installed, the office manager decided to call the local repair shop where a friendly man informed him that the printer probably needed to be cleaned. Because the repair shop would charge a minimum $125 service call for the cleaning, he suggested that the manager try reading the printer's manual and do the job himself.Pleasantly surprised by his candor, the office manager asked, "Does your boss know that you discourage business?"
"Actually it's my boss's idea," the employee replied. "We usually make more money on repairs if we let people try to fix things themselves first."
Quotable Quotes
"Some say Google is God. Others say Google is Satan. But if they think Google is too powerful, remember that with search engines unlike other companies, all it takes is a single click to go to another search engine."
- Sergey Brin"Even in such technical lines as engineering, 15% of one's financial success is due to one's technical knowledge and about 85% is due to skill in human engineering, to personality and the ability to lead people."
- Dale Carnegie"I think it's fair to say that personal computers have become the most empowering tool we've ever created. They're tools of communication, they're tools of creativity, and they can be shaped by their user."
- Bill Gates"The Linux philosophy is 'Laugh in the face of danger'. Oops. Wrong one. 'Do it yourself'. Yes, that's it."
- Linus Torvalds"When you innovate, you've got to be prepared for everyone telling you you're nuts."
- Larry Ellison"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently."
- Warren Buffet