April 2007 Newsletter


100% Developed & Supported in the state of Washington, U.S.A.	April 2007 Newsletter
April 3, 2007 Volume 2, Number 8
In This Issue · New stuff at TNT Software · TNT Software Premier Support - More Than a Security Blanket · Extra Value, Often Overlooked · Which Logging Level is Right for You? · NOT Strictly Business Check us out! TNTSoftware.com FREE - Try us for 30 days Compare Products Popular TNT Links Sarbanes Oxley Information Security What's New? Government pages Read more… Testimonials *"I don't see how anyone can run Windows machines without ELM. It's like watching TV without TIVO."* Case Studies See how companies worldwide are using ELM to proactively manage their environments Contact Us 2001 Main Street Vancouver, Washington 98660 Phone: 360.546.0878 Fax: 360.546.5017 Toll-Free: 877.546.0878 http://www.tntsoftware.com/ Email TNT Software	New Stuff at TNT Software TNT Software at TechMentor, Orlando Did you see us at TechMentor? Brent and Martin were demonstrating a beta version of ELM 5.0 - Many new features! Customizable reports EVT File Collector Agent Deployment Wizard Archive Database ELM Console Access Windows Configuration Monitor Environmental Monitor and Alarm SNMP Collector ...and more! We'll see you at TechEd in Orlando in June. Be sure to stop by booth 947 to say hello. TNT Software Premier Support - More Than a Security Blanket Did you know that TNT Software Premier Support is free during the first 30 days after you purchase ELM? While installation of ELM is straightforward and quick, knowing what to do next can be daunting. So we're here for you. As you begin your customization of ELM for your particular circumstances, we're here to answer your questions and help you over any hurdles you might encounter. And did you know that becoming a TNT Software Premier Support customer means that you get all updates and new products for no additional cost as long as you are a member? That's particularly interesting at a time when we're getting ready to release ELM 5.0. There's no need to delay your ELM Monitoring, Alerting and Reporting to wait for a new product. As a Premier Support Customer, you can start now and rest easy knowing you'll be the first to have the newest release of ELM. And finally, Premier Support members have access to the TNT Software Premier Support Website, another valuable benefit. From that website, members have convenient access to the TNT Software Knowledge Base, links to pdf versions of User and Administrator Guides and links for downloading the latest ELM release. Premier Support membership... world-class product support and more! Extra Value, Often Overlooked Have you noticed the System Information Folder under each Agent? Often overlooked, this folder contains a wealth of information about the monitored system. It lists all hardware and software found, plus hard-to-find information such as port properties, installed drivers and certificates. It even lists problem devices if any are found! It provides yet another way to use the ELM console as a single source to gather and review information and help diagnose issues without having to move from server to server to manually gather this information. Coming up in ELM 5.0, this functionality is expanded, allowing you to save historical snapshots of system configurations so that you can compare that system now to that system in the past for a "What's changed?" scenario. Or you can compare one system to another for a "What's different?" scenario... all from a centralized ELM console! Which Logging Level is Right for You? Seeing more ELM Server events than you really want? Or maybe you want more information about ELM Server events? You can control that. ELM solutions provide a setting to tell the ELM Server which of four pre-defined levels of logging to perform: None - No logging Low - Log errors only Medium - Log errors and warnings High - Log errors, warnings and informational events To set the logging level, launch the ELM applet, found in the Control Panel, click on the Logging tab, and select the desired level from the Logging Level dropdown box. Notice that you also specifiy the location(s) where that logging information should appear. So an example: If you have enabled database pruning, you might wish to quickly confirm that it is happening. Pruning should occur automatically every 24 hours (by default at midnight). With the default logging level of Medium, you can see when it has NOT happened because failures are written to the log files for the ELM Server. But successes are informational events and will be recorded only if Logging is set to High in the ELM Control Panel applet. So to confirm a success, you can set the logging level to high and after the next pruning interval, you should see either Pruning success or Pruning failure messages in the Event Log. NOT Strictly Business Ducks will lay eggs only in the early morning. More than 100 descendants of Johann Sebastian Bach have been cathedral organists. Ladies in Europe took to wearing lightning rods on their hats and trailing a ground wire – a fad that began after Benjamin Franklin published instructions on how to make them, in his almanac, Poor Richard Improved, in 1753. Panama, because of a bend in the isthmus, is the only place in the world where one can see the sun rise on the Pacific Ocean and set on the Atlantic. In 1060 a coin was minted in England shaped like a clover. The user could break off any of the four leaves and use them as separate pieces of currency. In logging slang, a messy pile of logs is called a "jackpot." The world's first electric traffic light signal was installed 75 years ago in Cleveland, Ohio, at the intersection of Euclid Avenue and East 105th Street. In Japan there is a deadly martial art, called tessenjutsu, based solely on the use of a fan. April 3rd in History 1829 - James Carrington of Connecticut patented the coffee mill. Milling devices had been available for hundreds of years, dating back to the Greek and Roman Empires. 1860 - The first Pony Express with the United States mail left both St Joseph, Missouri, and Sacramento, California, simultaneously. The Western-bound post arrived a day and a half before the Eastern-bound. 1930 - The siege of the Alamo ended when Mexican troops under Santa Anna captured the mission fort garrisoned by Davey Crockett and 154 Texans. 1930 - Unless UCLA Bruin Barbara Rand was replacec by a man, officials at the University of Southern California refused to play the polo team from UCLA. 1968 - Stanley Kubrick's science fiction masterpiece, 2001: A Space Odyssey, opened in United States theaters. 1985 - Hollywood, California's famed Brown Derby restaurant closed after a 57 years. All of the furnishings were kept, including Booth #5, where Clark Gable proposed to Carole Lombard. Born on April 3rd: 1783 Washington Irving author d: 1859 1924 Marlon Brando Academy Award-winning actor d:2004 1924 Doris Day [Von Kappelhoff] singer 1934 Jane Goodall [Baroness Van Lawick-Goodall] anthropologist 1942 Wayne Newton singer 1958 Alec Baldwin actor 1961 Eddie Murphy comedian