100% Developed & Supported in the state of Washington, U.S.A.

Almost Spring Newsletter

March 14, 2006 Volume 1, Number 7

In This Issue

·    TNT Software’s ELM Solutions Earn Windows Server 2003 Certifications Through VeriTest

·    Monitor Linux and UNIX Servers

·    Create a Customized Event View or a Personal View to Watch for a Troublesome Event

·    Meet the People at TNT Software

·    NOT Strictly Business

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Phone: 360.546.0878

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http://www.tntsoftware.com/

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TNT Software’s ELM Solutions Earn Windows Server 2003 Certifications Through VeriTest

TNT Software’s ELM Solutions - ELM Enterprise Manager 4.0, ELM Log Manager 4.0, ELM Performance Manager 4.0, and ELM Event Log Monitor 4.0 - have earned the Windows Server 2003 certification from Microsoft Corporation through VeriTest, the testing division of Lionbridge. This certification is awarded to software applications meeting a rigorous technical standard that identifies software applications that are secure and manageable, and that run reliably on the Microsoft Windows family of operating systems.

The “Certified for Windows Server 2003” certification is available for business-critical applications and is valued by analysts and enterprise customers alike because it verifies features that make applications dependable and manageable. The ELM Solutions met these exacting requirements after being tested by VeriTest, the only authorized worldwide lab to test enterprise applications for Microsoft's "Certified for Windows" program.

”ELM Solutions are the industry favorite event monitoring software, thanks to its robust performance and ease of use. ELM’s achievement of the “Certified for Windows Server 2003” certification confirms TNT Software’s reputation as a developer of quality software that offers great value to customers,” said Brent Skadsen, General Manager at TNT Software. ”It is a respected independent testimony to the value and reliability of ELM Solutions.”

”This certification through VeriTest provides TNT Software customers added confidence in their purchase of ELM Enterprise Manager 4.0, ELM Log Manager 4.0, ELM Performance Manager 4.0 or ELM Event Log Monitor 4.0,” said Steve Nemzer, IT, Global Development and Testing Solutions of Lionbridge. “Confirming that the product meets Microsoft’s stringent standards assures end-users that they can experience a higher level of reliability and a lower total cost of ownership than if they were to purchase a non-certified product.”

The full certification results earned by TNT Software’s ELM Solutions may be viewed at the VeriTest website.

Monitor Linux and UNIX Servers


ELM supports the exchange of events with UNIX and Linux Syslog clients and servers. It can act as a Syslog client and a Syslog server, receiving TCP and UDP Syslog messages, and sending event information to a syslog server through the Syslog Notification Method. Many network devices include Syslog facilities enabling them to act as Syslog clients. By sending and receiving Syslog messages, ELM can provide integrated cross-platform support.

To receive Syslog messages, the ELM Server Syslog Receiver must be enabled. The Syslog Receiver is enabled via the Receivers tab.

» To access the Receivers tab in Windows 2000, Windows 2003 or Windows XP:

  • Go to the Windows Control Panel | Administrative Tools | Services. Double-click the ELM Enterprise Manager Server service.
  • Click on the Receivers tab.
  • Check the Enable Syslog Receiver box and the UDP or TCP box.

» Create an IP Virtual Agent for each of the Linux or UNIX servers you wish to monitor.

» When Syslog messages arrive, the ELM Server converts them to event log-style messages using the following mapping:

  • Syslog Message....Event Record
  • Facility..................Category
  • Severity.................Event Type
  • Priority..................Event ID
  • Header .................1st part of Event Message/Description
  • Message...............2nd part of Event Message/Description

When the syslog message is converted, the ELM Server processes the record against Event Filters, triggering Alerts and Notifications and populating Event Views.

On a Unix device:

  1. For each syslog message you wish ELM to receive, map the message to the IP address or name of the ELM Syslog message receiver (EEMSVR or ELMSVR) in syslog.conf.
    Example: user.error@EEMSVR;
  2. Find and kill the syslog process ID.
  3. Restart the system logger daemon.

On a Linux device:

  1. Add an entry for the ELM syslog receiver in the /etc/hosts file.
    Example: 192.168.1.100 EEMSVR.my-site.com EEMSVR EEMSVR
  2. Edit the /etc/syslog.conf file to have the syslog messages sent to the EEMSVR alias. Example: *.warn@EEMSVR
  3. Restart syslog.

Create a Customized Event View or a Personal View to Watch for a Troublesome Event


If you're seeing an event sporadically that you'd like to watch more carefully, why not create a customized Event View or a Personal View to isolate that event? Here's an easy way to do that:

» Right-click on the event and select All Tasks | New Event View or All Tasks | New Personal View to open a Wizard. Click Next to continue.

» Event View Settings:

  1. Enter the Maximum number of Events to display at any one time.
  2. Enable Security View Style. This checkbox is used to create a security tracking view; that is, a view containing only security-related events (audit success and audit failures).
  3. Events must match all selected filters to be included. If you are using multiple filters to generate the view, you can check this box so that all selected filters will be processed before this event is included in the view. If you select this option and at least one selected filter does not include this event, then the event will not be included in this view.
  4. Events matching at least one selected filter will be included. If you select this option, events that match any assigned filter will be included in this view.
  5. Display events generated between these dates. These fields are used to specify a date range for events included in this view. This is handy if you want to see events from last week, last month, or some other period.
  6. Click Next to continue.

» The Select Filters dialog box will appear. Within the list is a checked Event Filter that was automatically created based on some of the event criteria in the event from which you started (Event Source, Event ID, Category and Event Type). Double-click the Event Filter to verify that you want to use the auto-populated criteria and to associate the appropriate Notification Rules. Click Next to continue.

» Select the Exclude Filters to apply to this view, and click Next to continue. Exclude Filters are evaluated before the Include Filters. An Event that matches any of the Exclude Filters will not be displayed. This is a way to use multiple filters to display a focused subset of the events you want to isolate.

» Enter a Name for the View and an optional Description.

» Click Finish to save the new customized Event View or Personal View. Now you have a container for that specific event.

If you've created a Personal View, that container is available for your use only. If you've created a customized Event View, the container is available to anyone having privileges to view it. You may want to leverage ELM's security features to assign privileges to this container and assign it to a particular person or department for monitoring. ELM supports object and item-level security through the snap-in UI. You may apply Windows Access Control Lists (ACLs) to objects in your ELM Console.

Another shortcut: Now you also have a defined Event Filter that you can select while creating a Notification Rule. Using the Notification Rule Wizard, you can now select the Event Filter you've just created and select Notification Methods for it.

Meet the People at TNT Software

Here's yet another opportunity to meet some of us in person.

TNT Software will be attending TechMentor in Orlando, FL from March 20 - 24. Stop by Booth 509, say, “Hello”, and take a look at ELM. You’ll be glad you did.

We'll be hosting a Texas Hold'em Tournament again... Register at our booth for the six-table Shoot-Out to be held on Tuesday night. Winners will advance to the Final Table on Wednesday afternoon. See you there!

Watch the newsletter to meet more of the people behind TNT Software!

NOT Strictly Business


March 14th in History

1489 - Catherine Cornaro, Queen of Cyprus and last of the Lusignan dynasty, sold her kingdom to Venice.
1558 - Ferdinand I assumed the title of Holy Roman Emperor without being crowned by the pope.
1794 - Eli Whitney patented the cotton gin, allowing 50 pounds of cotton to be cleaned a day, compared to the pound a day ratio existing before Whitney’s invention.
1864 - Samuel Baker discovered another source of the Nile in East Africa and named it Lake Albert Nyanza.
1959 - Elvis Presley made the album charts, with "For LP Fans Only", the first LP ever issued without the artist’s name anywhere on the cover.

Born on March 14th

1864 Casey [John Luther] Jones railroad engineer d: 1900
1879 Albert Einstein Nobel Prize-winning physicist d: 1955
1914 Harry Caray Broadcasters Hall of Fame d: 1998
1928 Frank [Frederick] Borman NASA astronaut
1933 Michael Caine [Maurice Joseph Micklewhite] Academy Award-winning actor
1947 Billy Crystal actor, comedian, writer
1961 Kirby Puckett baseball d: 2006

Coffee

There are 11 official kinds (aka sizes) of coffee cups – and here they are, ranked from smallest to largest:

11. Espresso (2 oz.)
10. Cafe Creme (3 oz)
9. Espresso Doppio (3 oz. with a little room for some foam)
8. Cappuccino (6 oz.)
7. Cocktail Mug (6 oz. - are you trying to wake up or go to sleep?)
6. Latte Macchiato (8 oz. – but tall and thin)
5. Standard Mug (8 oz.)
4. Irish Coffee Cup (10 oz.)
3. Maxi Mug (13 oz.)
2. Hot and Cold Mug (13 oz. and insulated)
1. Cafe au Lait Bowl – 20 oz. and no handle)

A morning without coffee is like sleep.”

Ways to know if you’re drinking too much coffee

  • You can take a picture of yourself from ten feet away without using the timer.
  • You're the employee of the month at the local coffeehouse and you don't even work there.
  • You can jump-start your car without cables.
  • Your birthday is a national holiday in Brazil.
  • You think being called a "drip" is a compliment.