|
Event Alarm |
Previous
Next
|
|
Event Alarms monitor event logs for a specified event, or lack of that event, within a given time period in order to trigger one or more actions. When a new event occurs, it is checked against the Filters assigned to the Event Alarm Monitor Item. If it matches at least 1 Include Filter and no Exclude Filters, then the configured Action will be triggered. If the event does not match an Include Filter, or matches an Exclude Filter, the event will be skipped. This is true for both Service Agents and Virtual Agents.
When using Event Alarms, there are two important issues:
Actions
Categories Displays the Agent Categories to which the Monitor is assigned. Click to select or deselect Agent Categories. Right click to create or edit Agent Categories. Test Monitor Test any Monitor Item against any Agent capable of running the Item using the drop-down and Test button on this dialog box. Testing a Monitor Item prior to putting it into production validates that the monitor item is configured properly. To test a monitor item:
If the test was successful, you will receive a pop-up indicating this and the option to see detailed results of the test. If the test failed, detailed results of the test will automatically open in Notepad. Schedule Displays the Scheduled Interval and Scheduled Hours settings which control the frequency for the Monitor Item. Scheduled Interval tab Specify the interval at which the monitoring, polling or action is to occur. Depending on the Monitor Item type, Items can be scheduled in interval increments of Seconds, Minutes, Hours and Days. The Scheduled Interval is relative to the top of the hour or top of the minute. For example, if a Scheduled Interval is configured for 10 minutes, the Monitor Item will execute at hh:10:00, hh:20:00, hh:30:00, hh:40:00, hh:50:00, hh:00:00, etc. If a Scheduled Interval is configured for 15 seconds, the Monitor Item will execute at hh:00:15, hh:00:30, hh:00:45, hh:00:00, hh:01:15, etc. Scheduled Hours tab Select the days and/or hours this item is active. By default, the schedule is set to ON for all hours and all days. Mouse clicks toggle squares between ON and OFF. Clicking on an individual square will toggle the active schedule for that hour. Clicking on an hour at the top of the grid, or on a day of the week at the left of the grid will toggle the corresponding column or row. Keyboard equivalents are the arrow keys and the space bar. Properties Tab This read-only tab displays the properties of the selected object and the values for those properties.
|