Support & Maintenance Program

Our Support Engineers are highly skilled System Administrators and ELM product experts. They understand the diverse environments in which ELM operates and the objectives it can accomplish. These Engineers can recommend best practices, troubleshoot unexpected behavior, and assist in creating custom configurations and settings. They are one of our most valued assets.

Additional Resources

• Support Policies & Procedures
• Submit a Support Request
• Interactive Support
• On-line Tutorials
• User Guides
• Knowledge Base

A product Support and Maintenance Program is available to all end user technical contacts. It includes priority telephone/email support, free product updates and free product upgrades.

8:00AM to 4:00PM Pacific Time
Monday through Friday

Voice (360) 546-0878
Fax: (360) 546-5017

Email a Support Request

All ELM products are 100% developed and supported from our corporate headquarters in Vancouver, WA, USA.