See What Others are Saying About TNT Software Products and Services

"We really like TNT Software, especially the support we receive. John is awesome."

Scott Baldridge - Network Administrator
STCU

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"Thanks for the quick response yesterday. Just got off the support session... and some excellent service provided as well as an immediate fix to my issues. Please pass on my thanks. I'm looking forward to reviewing the reporting options later in the day."

Paul Shortt - Systems Engineer
Shortt Solutions, Ltd.

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"My experience with upgrading your application (ELM Enterprise Manager to Version 5.0) is the upgrade works the way you say it does. Which is great! That puts ELM in the 1% category.... As 99% of the applications don't upgrade as advertised."

Ed Martin - Infrastructure Systems Administrator
Penn National Insurance

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"Thanks for the quick reply and great service. I wish I got treated like this from all the software companies!"

Steve Blevins - Vice President, Information Systems
Company Confidential

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"I do still have to setup a few things on the sql side of things, but I truly can't tell you how much I appreciate the lesson. I totally realized that what Martin went over was not specific to ELM, but to SQL setup. Just based on the fact that you guys took time out to go over that with us makes me firmly believe we made the right decision going with your product. You have definitely made a customer for life in my mind."

Lalla Phillips, Network Administrator
Southside Bank - Tyler, Texas

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"ELM is a superior product , I love it and it does a great job ... I really enjoyed working with TNT Software, the Technical Support has always been excellent and you have always been very helpful.

If asked, I would always recommend ELM over any other product."

Systems Administrator
Major East Coast newspaper

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"Jeff was awesome! I wish all tech support people were that good."

Manager of Information Systems
Property and Asset Management Corporation

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"I love not feeling guilty anymore for never checking the event logs on all the machines!

Oh yeah, and the guys in tech support are amazing! I don't call very often, but when I do, they always take as much time as necessary to walk me through everything and really *instruct* me on the software. I actually look forward to calling your tech support when the need comes because I know I'll get the best service humanly possible."

Matt Wilson, Computer Support Coordinator
Austin Community College

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"Thanks again for such a great product, there really is no other that is equal to it"

Systems Analyst
Large Aerospace Corporation

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"We are in production J and ELM is a pretty cool tool. The executives here love the reporting capability."

Security Contractor
U.S. Government Agency

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"I don't see how anyone can run Windows machines without ELM. It's like watching TV without TIVO."

Sr. Systems Administrator
National Communications Giant

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"As a point of comparison, I've been testing the latest MSMom 2005 for one of our customers, and its nowhere near as intuitive or easy to use as ELM"

Manager of Network Services
National Staffing Firm

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"I am very impressed with version 4. I especially like the Inventory Reports."

Systems Administrator
U.S. House of Representatives

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"We've just begun to "play" with 4.0 in our lab, I have to say the Advisor is super cool, have not tapped the other new features yet."

Systems Administrator
Major U.S. manufacturing company

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"If someone is trying to break in to our network, we don't wait to find out after the fact. We need to know immediately that an attempted break-in is in progress.  With ELM, we can consolidate important security information, and notice problems immediately.  We can do our normal jobs and have ELM watch things in the background and let us know when there is a problem, or when a problem is about to happen.  I can react quicker to users locking themselves out of their account.  This allows me to be proactive and keep my users working on the network. For example, in most cases I can unlock a users account without them realizing it was even locked in the first place.  Since we put in ELM, I have more time to support my users, which makes me better at my job."

Systems Administrator
U.S. Government Agency

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"We've been using ELM for several years now and we've been very impressed with the results. We've tried similar products from other vendors (including Microsoft) but we've always gone back to ELM. In our opinion it offers unparalleled ease of use and functionality and offers the best bang for the buck overall. I wholeheartedly recommend this product to anybody looking for a way to manage their Windows event logs."

IT Manager
Leading Sheetfed Printing Company

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"We are a statewide non-profit company that specializes in Health Care for children. Keeping our WAN running is critical and we can not afford to have any down time on the servers because that would waste valuable resources. We have been running ELM for four months now and it has enhanced our capability to detect issues on the servers and correct them before they become critical. We also have a limited budget and researched other software vendors but TNT Software's ELM software gave us exactly what we wanted for features and pricing."

Network Systems Administrator
Healthcare Company

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"We have been using ELM coming on two years now, it has become an integral part of our network management. I have an interactive window open of ELM constantly scrolling incoming events so that I can be proactive with network maintenance. Because of our dependence on the product, it's uptime is paramount to our day to day activities, this requires top notch tech support. I have never dealt with a more competent responsive support staff, if all tech companies could have such terrific support my life as a network administrator would be ten times better. My hat goes off to the team at TNT."

Network Administrator
Leading Architectural Firm

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"I would like to take this opportunity to thank the technical staff at TNT Software for all of their help with my recent tech support issue. The engineers who assisted me were professional, knowledgeable, and motivated; and I am grateful for their support and assistance in finding a resolution to the knotty problem I was experiencing. The after-sale care and support TNT has shown me will factor favorably into any future decision I may make with respect to the purchase of their other products. Thanks again, guys!"

Systems Engineer
Leading Worldwide Credit Insurer

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"We own a copy of ELM and I wanted to evaluate what the R&D staff spent money on. I installed and used the system and I like it. Very impressive and needed by any business using the Internet for mission critical processes."

President
Leading Internet Market Research Firm

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"We were looking at several areas when we did the evaluation. 1. Ease of use. 2.. Ability to deal with several servers at the same time, 3. Security of the reports to prevent unauthorized access and ability to reside on a dedicated or client PC."

"Of all that were tested TNT Software met or exceeded all of the goals. The performance data that can be extracted was an added bonus that allowed us to supplement our Network Support Section quickly and easily."

System Administrator
U.S. Government Agency

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"We first were looking at HP Open View, but decided that a system which used a much smaller footprint, was easier managed, and offered more remote diagnostic tools was preferable. ELM has really fit the bill. We use ELM in conjunction with Compaq Insight Manager, HP Top Tools, and Microsoft Systems Management Server."

Systems Engineer
Telecommunications

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"Installed the software and love it. We generate about 4MB of security events every 8 minutes (x 70 servers)...too much to try and filter through manually. We have some batch processes but they can take an hour to run and are reactive. Your tool provides a good proactive management approach."

Security Administrator
eBusiness Consulting

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"In July of 2000, we made the decision to purchase and install Computer Associates NetworkIT. After paying approx. $8,000 for NetworkIT, we paid another $19,000 to a consulting firm to come and install, configure, test and perform some knowledge transfer on the product. This 10-day project proceeded to take 30+ days, at which point we decided we'd be better off ourselves without the consulting firm. That was the first of September. As of yesterday, I still had 80% of my initial objectives to meet with NetworkIT. At noon today, I installed ELM to take another look at what gaps it could fill in that NetworkIT was having such problems doing. Utterly amazing....by 2pm today, only 2 hours after begin to configure the product, I had ALL BUT 20% of my objectives met, with ELM alone!!! Another hour later, and I had several of my secondary objectives met, things I had completely given up with under NetworkIT! I had to call their tech support for one question about syslogs, and they fixed it within 5 minutes. I'm floored."

Sr. Systems Administrator
Corporate Credit Union

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"Working in the application support department with my company, it is not very often when customers write in to commend the support staff on a job well done. I believe that they should be acknowledged when the support staff goes beyond their job responsibilities, especially when they work with the customer in getting these problems resolved. We are a reseller of ELM, which meant that someone in our support center had to learn the ELM application."

"It is because of this I would like to acknowledge the TNT support staff for a great job in helping me understand, learn, and troubleshoot this application. These people have been extremely helpful in getting several issues resolved that I have experienced over the last 3-4 months. They have worked diligently in helping me get my projects completed with ELM, when I was not quite prepared to complete the tasks my company set forth. If they were not able to resolve the issues immediately, they did the research, and have called me back to give me a status with their findings. They not only called me back, but they called me back before the close of the same business day, with these findings. They have not only worked with me but they have also worked with one of my co-workers in my absence, and together they have solved some issues as well. Your support staff has made all of my experiences most pleasant."

"I am sure I will have to contact them again in the future, but it is a great feeling knowing that when I do, it will be another pleasant experience."

"Thank you again to everyone at TNT Software Support."

Sr. Systems Administrator
Telecommunications Company